2 Year Warranty
This form must be completed and mailed to Rhino Products LLC for the 2 Year Warranty to take effect.
View/Print the product catalog
Warranty Claim Form
Complete and mail in this form to make a claim. Please note that you will need to include documentation of your purchase along with the form
View/Print the product spec sheet
Limited Two (2) Year Warranty Included
Rhino Products, LLC warrants to the original purchaser of this product that the product will be free from manufacturing defects in workmanship and material for a period of two (2) years from the date of the original purchase. If within two (2) years from the original date of purchase this product fails due to defect in material or workmanship, Rhino Products, LLC will repair, replace, or supply any defective part at their option. The purchaser must contact Rhino Products, LLC Customer Service Department and provide a description of the defective part, including digital pictures if requested, with the original purchase documentation as validation of warranty coverage date. Defective components must be returned to the manufacturer freight prepaid as requested under the terms of this warranty. The cost for freight of all warrantee parts from Rhino Products, LLC shall be the responsibility of the purchaser.
This warranty does not cover or apply to:
(a) damage to the product due to misuse, mishandling, and abuse, (b) products not used in accordance with manufacturer’s instructions or recommendations, (c) product not assembled or installed according to manufacturer’s instructions, (d) normal wear and tear, (e) wearing of the cover do to improper installation of cover and doors, (f) damage to the contents of the shelter, (g) permits required due to zoning issues, (h) damage that has occurred during shipping, (I) acts of God. In addition consequential damage and incidental damages, such as damage to persons or property are not coverable under this warranty, and you should refer to your homeowner’s insurance policy as with any other outside structure. Note: Some states do not allow the exclusion or limitation of certain damages, and in those cases these limitations do not apply.